Crisis consulting

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Organizations are measured more by their response to a crisis than the crisis itself.

Being prepared with a crisis communications plan and team in place to support you is the best insurance you can have.

While circumstances are often beyond your control, Goff Public’s team of crisis pros will help you develop a response that is prompt and measured, without losing authenticity or empathy. For decades, clients have relied on us to help protect their reputations in the media and the public eye as they navigate the most stressful of times.

Strategy and response

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Crisis communications plans

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Messaging

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Crisis training

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Strategy and response

Accidents, misconduct, protests, or other emergencies often arise quickly and unexpectedly – and in those moments, everything you say and do (or don’t do) will be scrutinized. Goff Public is on call 24/7 to be your support team and help make a crisis less daunting for you and your organization.

Don’t wait – whether a potential crisis is looming or it’s already happening, Goff Public can help you craft the right messages, prepare for the questions you’ll receive, and protect your reputation.

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Crisis communications plans

Consider for a moment all of the potential crises that your industry and organization could face. If one happened right now, would you feel fully prepared and equipped to respond? Would your leadership and employees know what protocol to follow? When reporters call, would you comment – and if so, what would you say?

Goff Public’s crisis experts help clients plan ahead and anticipate the unexpected. In those defining moments when your organization faces its toughest tests, you’ll want Goff Public in your corner.

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Messaging

Are you using the right words and tone to define your organization? Have your “tried-and-true” messages become stale? Do you know what you’ll say in a crisis, or when a lawmaker or reporter has questions? A thoughtful messaging strategy is one of the smartest investments you can make.

Goff Public’s messaging masters have helped hundreds of organizations – from small nonprofits to major corporations to local and tribal governments. Contact us to find out how we can help you tell an effective story at the Capitol, in the news, and to all of your important audiences.

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Crisis training

When a crisis hits, organizations need to be prepared to respond quickly and effectively. Customers, clients, employees, reporters, and the general public will be listening closely to everything you say – or don’t say – and your reputation will hang in the balance.

Goff Public’s crisis training sessions provide clients with the skills and tools to create a crisis communications plan and customized, appropriate messaging. Don’t wait for your next crisis or problem to arise – schedule a training today and ensure you’re fully prepared.

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Shaping public opinion and reputations for more than 50 years.